The four questions
1. Is the clinical benefit real and is it ours?
Evidence generated elsewhere is a starting point, not an answer. The committee wants to know whether the benefit will appear in this organization, on these patients, in this workflow.
Vendor-supplied outcome data helps, and it helps more when the population and setting are stated plainly rather than buried. A result from an academic medical center does not automatically transfer to a community hospital, and a committee containing a skeptical physician will say so.
2. What does it actually cost?
Not the quote. The total cost of ownership: interfaces, internal support staffing, training against real turnover, the parallel process during rollout, and for AI the continuing monitoring and revalidation load.
A vendor who volunteers a realistic cost model rather than waiting to be asked is unusual. A vendor whose quoted price collapses under the first serious finance question is also remembered, in the other direction.
3. What does it disrupt?
Every new tool takes something from somewhere: training hours, analyst capacity, a step in an existing workflow, storage, a support queue. The committee is weighing that against the benefit.
This is where products aimed at physicians that quietly assume a nursing action get caught, and where products that require a behavior change nobody has budgeted for get deferred.
4. Do we already have this?
The question that ends the most requests. Capability already sitting inside the electronic health record, an underused module from an existing contract, or a competing product already running in another department.
It is also the question a vendor can most usefully help answer honestly. A clear, specific statement of what your product does that the incumbent capability does not is worth more than a general performance claim, because it is the form the committee needs the argument in.
Standardization cuts both ways
New vendors usually experience standardization as the enemy: adding a product means displacing one, and displacement carries switching costs the incumbent never has to pay.
The favorable direction is underused. A product that consolidates three existing tools into one is making a standardization argument. That is a supply chain argument rather than a clinical one, and it reaches a different and frequently more receptive part of the table.
What a strong submission contains
The requester is assembling this, not the vendor. But the requester can only assemble what they have been given.
- A problem statement with a number attached to it, ideally from the organization’s own data.
- The proposed solution, described in terms of what changes in the workflow.
- Evidence, with the population and setting it came from stated explicitly.
- Total cost over a realistic horizon, including internal effort.
- What was considered and rejected, including doing nothing.
- Integration scope and who staffs it.
- For anything algorithmic: validation population, monitoring plan, accountable owner, model update process.
Give a champion those seven things and they can write a submission. Give them a brochure and they will write something weaker than your product deserves.